ECOMMERCE & DIRECT TO CONSUMER (DTC) ORDER FULFILLMENT
World-Class Direct-to-Consumer fulfillment for
companies of all sizes
Whether you’re new to DTC Logistics and looking to outsource your fulfillment for the first time, or you’re seeking a more reliable partner for your eCommerce and direct-to-consumer fulfillment needs,, we’re here to help. With over 30 years of experience, we have perfected the process of accurate fulfillment, making sure your DTC eCommerce operations run like clockwork – smoothly, efficiently, accurately, and with the care your business and customers deserve..
SERVING YOUR INDUSTRY
ProPack’s facilities and fulfillment center teams are equipped to support companies in a variety of industries and are highly experienced in the safe storage, handling, and shipping of natural health and lot-controlled products.
We pride ourselves on our comprehensive quality assurance measures that ensure we are maintaining not only our own high standard of quality and safety but also that of HealthCanada and the U.S. Food & Drug Administration.
Supplements &
Natural Health
Skin & Beauty
Products
Organic & Earth
Friendly Products
Small
Appliances
Fitness, Health, &
Wellness Products
Don’t see your industry or product listed? Get in touch and we’ll help you find a solution.
SEAMLESS INTEGRATION
Whether it’s a simple Shopify connection or a customized approach via API, we work with you and our integration partners to seamlessly connect your DTC system to ours.
Our custom-built eCommerce software provides unparalleled transparency, giving you real-time visibility to monitor your inventory, orders, and shipments.
These are only a few of our shopping cart and integration partners.
We can connect to any platform – give us a call and we’ll come up with the right integration solution for you.
Our promise
We know your reputation depends on your customers’ experience when they receive your product. Whether your business receives
100 orders a day or 2,000, we are committed to picking, packing, and shipping your products with the highest level of care.
Fast
Accurate
Safe
Professional
ACCURATE PICKING
Our process designers customize your picking layout intentionally to minimize storage requirements and optimize picking efficiency, ensuring accurate direct-to-consumer-fulfillment. This approach allows us to offer the lowest possible pick rate while maintaining the high standards your consumer fulfillment operations demands
Following FIFO (first in, first out) and FEFO (first expired, first out) principles ensure inventory integrity. Barcode scanners are used at every step of the fulfillment process, ensuring the right product is picked, packed, and shipped every time.
CAREFUL PACKING
Each of your orders is verified for accuracy, carefully packed by a skilled associate in the right-sized box (to keep shipping costs down) and secured with sustainable dunnage before being prepared for shipping.
We offer a variety of ProPack-sourced packaging options including mailers and boxes of all sizes. Looking for custom packaging or kitting? We do that too.
fAST SHIPPING
Our commitment to fast and accurate direct-to-consumer fulfillment means your orders, picked and packed to your specifications, are typically on the delivery truck the same day ready to reach your customers as quickly as possible. We’ve had years to establish relationships with all the major carriers, negotiating competitive rates that allow us to offer you the best possible shipping solutions at the most competitive price.
Trusted across North America as one of the leading eCommerce packing companies, we tailor each shipping portfolio to your needs, whether you use one, two, or all six of our facilities. Next day, 2-day, overnight, international, economy, and everything in between, we have you covered.
TAILORED PRICING
We offer competitive pricing that is tailored to you. From storage and handling, to shipping and packaging, each piece of our fulfillment service offering is carefully priced for your needs and goals. We know one size doesn’t fit all and we adjust your quote accordingly. Tell us what you’re looking for, we’d love to hear from you!